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Refund Policy
All projects at Khizaans are structured around milestones. Our refund policy is as follows: [cite: 24]
- Refunds are applicable only if work has not yet begun on the agreed milestone. [cite: 25]
- Once editing or production has started on a milestone, that milestone is non-refundable. [cite: 26]
- If the final delivery does not match the agreed project brief, we offer free revisions until the client is satisfied. [cite: 27]
- Rush orders and expedited delivery fees are non-refundable regardless of project status. [cite: 28]
To request a refund (where applicable), please email khizaans@gmail.com with your project details and reason for the request. [cite: 29]
All refund requests are reviewed within 3-5 business days. [cite: 30]